이해관계자

FSP는 기업의 지속가능한 경영의 기반은 주주, 직원, 고객, 공급업체 및 사회 등 이해관계자와의 완벽한 균형과 엄격한 기업 지배 구조에 있다고 생각합니다.
기반이 안정적이어야만 각 방면에서 우수한 성과를 올릴 수 있습니다.

Government agencies
Communication channel Communication frequency Communication record
Market Observation Post System Irregular Market Observation Post System
Corporate Governance Evaluation Annually Corporate Governance Evaluation
Competent Authority Visits Annually Factory Operation Census
Policy Advocacy Meeting Irregular Official Document System
Official Document Send and Receive Irregular Official Document System
The significance and purpose of stakeholders to FSP

Legal compliance with government agencies supervision and auditing

Topic of concern
  • Legal Compliance
  • Information Security
  • Business Ethics
  • Corporate Governance
  • Occupational Safety and Health
  • Energy Management
  • Waste Management
  • Social engagement
  • Climate Change Response
2023 Communication Results
  • MOPS Material Information Announcement: 39 times
  • Corporate Governance Evaluation: 1 time
  • Fire Safety Inspections: 1 time
  • Official Document Communication: 271 times
Shareholders and investors
Communication channel Communication frequency Communication record
Market Observation Post System Irregular Irregular/ Major Information/ Annual Shareholders’ Meeting Announcements
Monthly Revenue, Quarterly Financial Reports Annually Monthly Revenue, Quarterly Financial Reports
Annual Shareholders’ Meeting Annually Minute for the Annual Shareholders’ Meeting
Website, Telephone, E-MAIL Irregular Investor Page and Mailbox
Investor Conference Annually Market Observation Post System
The significance and purpose of stakeholders to FSP

Shareholders and investors are the support of FSP, and we should protect shareholders' rights and interests and treat all shareholders equitably to ensure shareholders' rights of being fully informed of, participating in and making decisions over important matters of the Company

Topic of concern
  • Legal Compliance
  • Business Ethics
  • Economic performance
  • Risk Management
2023 Communication Results
  • MOPS Material Information Announcement: 39 times
  • Annual Shareholders’ Meeting: 1 time
  • Investor Conference: 3 times
Suppliers
Communication channel Communication frequency Communication record
Supplier/Contractor Meeting Irregular Minutes/e-Mail/Telephone
Safety and Health Instruction for Undertaking Irregular Letter of Undertaking for Safety and Health/ Hazard Notice
Supplier/Contractor Audit Annually Audit report
Supplier Survey Irregular Certificate of Non-use for Hazardous Substances/ Hazardous Substances Survey
The significance and purpose of stakeholders to FSP

FSP maintains long-term relationships with its suppliers to ensure a stable supply of raw materials, components and services; in addition, preventive measures conducted with the suppliers can effectively avoid environmental pollution and violations of labor and human rights.

Topic of concern
  • Supply Chain Sustainability
  • Energy Management
  • Product Stewardship
  • Legal Compliance
  • Economic performance
  • Information Security
2023 Communication Results
  • Annual supplier audit and communication: 122 times
  • New supplier audit and communication: 17 times
Customers
Communication channel Communication frequency Communication record
Customer Meeting Irregular e-Mail/Telephone/Website
Customer Satisfaction Survey Annually Customer Satisfaction Questionnaire
Customer Audit Irregular Customer Feedback Mailbox
Customer Questionnaire Irregular Other Customer Questionnaire
The significance and purpose of stakeholders to FSP

Customers are the our main source of revenue, and we are committed to the highest product quality, safety and after-sales service to our customers. Maintaining a high customer satisfaction will increase the brand value of FSP.

Topic of concern
  • Supply Chain Sustainability
  • Legal Compliance
  • Information Security
  • Customer Service
  • Product Stewardship
  • Business Ethics
  • Economic performance
  • Occupational Safety and Health
  • Risk Management
  • Waste Management
  • Energy Management
  • Human Rights Policy
  • Climate Change Response
  • Water Resources Management
2023 Communication Results
  • Annual Satisfaction Survey and Communication: 1 time
  • Annual Audit and Communication of Key Customers: 116 times
Employees
Communication channel Communication frequency Communication record
Labor-Management Meeting Quarterly Meeting Minutes
Employee Complaint E-mail Irregular Feedback Mailbox
Employees' Welfare Committee Meeting Monthly Meeting Minutes
Managers Meeting Irregular Video recording
Department meetings and performance reviews Regular Weekly report (depending on the needs of the department)
Internal Announcement Irregular Performance Evaluation Form
Safety and Health Committee Meeting Quarterly Meeting Minutes
The significance and purpose of stakeholders to FSP

Employees are the indispensable foundation of FSP's operations. We are committed to provide a worry-free workplace that is healthy for employees' physical and mental health with diversified development.

Topic of concern
  • Business Ethics
  • Economic performance
  • Labor Relations
  • Training and Education
  • Legal Compliance
  • Occupational Safety and Health
  • Product Stewardship
  • Human Rights Policy
2023 Communication Results
  • Labor-Management Meeting: 4 times
  • Employees' Welfare Committee Meeting: 4 times
  • Safety and Health Committee Meeting: 4 times
  • Internal Announcement: 48 times
Bank
Communication channel Communication frequency Communication record
Bank transactions and visits Irregular Meeting Minutes/Email
The significance and purpose of stakeholders to FSP

Banks are the main source of operating capital. Through close communication and interactions, FSP obtains stable and competitive funding for a sustainable operation

Topic of concern
  • Economic performance
  • Legal Compliance
  • Energy Management
  • Social engagement
  • Climate Change Response
2023 Communication Results
  • 1,200 times annuals
General public
Communication channel Communication frequency Communication record
Community Meeting
Donation and Social Welfare Activity		 Irregular Emails, Phone Calls and Physical Meetings
Company Website
The significance and purpose of stakeholders to FSP

The goal is to achieve sustainable social mutual prosperity and enhance the positive social impact through public feedback.

Topic of concern
  • Local Community
  • Legal Compliance
  • Climate Change Response
  • Energy Management
  • Waste Management
  • Water Resources Management
2023 Communication Results
  • Media communication: 10 times
  • Stakeholder communication: 42 times
  • Social welfare activities: 21 times
 
Stakeholder Contact Information:
For any suggestions or complaints about damage to stakeholder rights, please call 03-3759888.
Government agencies Mr. Yao cqe@fsp-group.com.tw
Shareholders/Investors/Community Mr. Yao
Suppliers Mr. Lu
Customers Mr. Zheng
Employees Miss Zhong
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